What our clients say...
“It is wonderful, and a rarity, to come across a shop when you love most of what you see. Like entering a well curated gallery.” – Kathleen
Elegantium values each member of our global buying community and as such, we hope to surpass your customer service expectations every time. Please feel reassured that we have consistently mantained five star feedback for both our items of jewellery, as well as for the whole of the buying process for our clients. Of course, we are human, and know that in business (as in life) nothing is perfect all the time. If there is a problem- expect us to resolve it as soon as we are able. We want you to be delighted with your Elegantium experience from beginning to end. Here are just a few of our reviews from the last few years…
“Thrilled to bits! Communication was speedy and excellent. Future purchases beckon…” – Nancy, UK
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“My search for Instone jewellery led me to Elegantium and I’ve since looked through all the items; all are unusual and high quality. It was a pleasure working with Tracy, who was quickly responsive to my messages and who went out of her way to save the item for me while I made up my mind. I’ll return to this shop again (and again!).” – Sarah, USA
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“Another lovely piece of jewellery from this great site. I just can’t resist the temptation to buy.” – Brenda, UK
“My favorite shop for jewelry. This necklace is breathtaking and Tracy is so nice to work with.” – Deborah, USA
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“Simply amazing, I could not be more content with this purchase… (Tracy) is very kind and communicative.” – Mason, USA
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“Gorgeous antique rock crystal pendant in pristine condition, as are all of my purchases from this shop. Quick shipment and arrival in the States. I’m a repeat customer (and will continue to be!) and am always thrilled with my purchases and the transaction.” – Janet, USA
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“Always a delight to buy something from Tracy. Her jewellery is unique and beautiful.” – Coral, Australia
“Tracy, this is getting to be a habit. It is a stunner, a gorgeous Arts and Crafts moonstone necklace. I can’t wait to wear it. Thank you.” – Alicia
“Many sellers use ‘Arts and Crafts’ and ‘Jugendstil’ in their descriptions but you can tell that Tracy really knows what she’s writing about and that she loves what she’s selling. It’s been a pleasure to make the acquaintance of such an enthusiastic and detail-oriented seller.” – Karen, Canada
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“My gorgeous ring is just – wow! Surpassed my expectations. It was sent very promptly and well packed. It was a pleasure to deal with someone who is so knowledgeable and Tracy also could not have been more helpful. I can’t recommend this shop highly enough!” – Laura, USA
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“I am very happy to receive the glittering treasure. It was a friendly and fun deal.” – Maya, Japan
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“Thank you, Tracy, for finding some of my most treasured pieces.” – Barbara, USA